Returns

If you are not happy with your purchase for any reason, we will gladly accept the return of any product in its unused, original condition for a full refund of the purchase price (within 30 days of the purchase date). You will be able to print a shipping label via your pediped.com account for $7.95* or you may use your own carrier. If you use your own carrier, we recommend using a traceable delivery method. pediped® is not responsible for any items lost in transit.

• You may return any pediped® products in their original, unused condition.
• Shipping of returned products can range from 2-7 business days, depending on the carrier.
• Returns are processed the same day that we receive your returned items.
• Credit refunds will be issued to the original payment method.
• pediped® reserves the right to refuse worn or damaged merchandise.
• Items marked “Final Sale” are not eligible for returns.
• Returns will not be accepted after 30 days
• Online purchases can only be returned via online and not in a store.
• Shipping costs are not eligible for a refund.

 
Make a Return
 

Return Shipping

You can return items for store credit up to 30 days from the purchase date. You will be able to print a shipping label for $7.95 or use the carrier of your choice. (If you opt for your own carrier, we recommend using a traceable delivery method.) pediped® is not responsible for any items lost in transit. Please note that we do not accept returns after 30 days.

INTERNATIONAL RETURNS

If you are not happy with your purchase for any reason, we will gladly accept the return of any product in its unused, original condition for a refund of the purchase price (within 30 days of the purchase date. pediped® will not provide shipping labels for any international returns. You will be required to return your purchase using the carrier of your choice and will be responsible for the shipping back. When choosing a carrier, we recommend using a traceable delivery method. The address to send the items back will be:

PEDIPED FOOTWEAR
19907 E Walnut Dr S Unit A
City of Industry, CA 91789

Please note that we do not accept returns after 30 days. You will be issued a refund for your returned item(s) on your original form of payment. Please allow 3-5 business days for your return to process.

Final Sale / Promotional Items

Items marked "Final Sale" are not eligible for return. Items that were awarded or free are not eligible for return.

Gift Returns

If you have received a gift that you would like to return, the item must currently be for sale on our website and not marked "FINAL SALE" to be eligible. If your item is eligible for a return, please contact customer support at [email protected].  Gift returns does not include return shipping fees. You must provide your own shipping label or  use your own carrier.

Returns Involving Gift Cards

Any returns on purchases made with a gift card will result in a credit being issued to the customer’s pediped® account.

PRICE ADJUSTMENTS

We do not offer price adjustments on marked down items. Items purchased using a promotion code or other discount are not eligible for a price adjustment. See the specific promotion for details. 

Exchanges

If you would like to exchange your purchase for any reason, our exchange process works as a return and repurchase. pediped® does not offer direct product exchanges.

You may return any product in its unused, original condition within 30 days of the purchase date. Please navigate to your pediped® account and process a return, as noted above, to return the item. Then, purchase the item for which you would like to replace your previous purchase. There is no need to wait for your refund on your original purchase. As soon as we receive the returned item in our warehouse, you will be refunded automatically on your original purchase method. Items marked "Final Sale" are not eligible for returns or exchanges. Returns will not be accepted more than 30 days after the original purchase date.

Have an Issue? 

Tell us about your issue by completing this form

We will gladly replace any defective merchandise within 30 days of purchase if purchased directly from pediped.com . Please complete this form. This is a convenient way for you to tell us about the issue without first having to return your purchase. You will be able to provide order information, photos and a brief description of the problem and will receive a response within two business days. We apologize for any inconvenience the issue may have caused you and look forward to assisting you. Thank you for taking the time to fill out this form and for your purchase.