If you are not happy with your purchase for any reason, we will gladly accept the return of any product in its unused, original condition for a full refund of the purchase price (within 30 days of the purchase date) or for store credit (within 60 days of the purchase date). You will be able to print a shipping label via your pediped.com account for $6.95* or you may use your own carrier. If you use your own carrier, we recommend using a traceable delivery method. pediped® is not responsible for any items lost in transit.
- You may return any pediped® products in their original, unused condition.
- Shipping of returned products can range from 2-7 business days, depending on the carrier.
- Returns are processed the same day that we receive your returned items.
- Credit refunds will be issued to the original payment method.
- pediped® reserves the right to refuse worn or damaged merchandise.
- Items marked “Final Sale” are not eligible for returns.
- Returns will not be accepted after 60 days
Make a Return
You can return items for store credit up to 60 days from the purchase date. You will be able to print a shipping label for $6.95 or use the carrier of your choice. (If you opt for your own carrier, we recommend using a traceable delivery method.) pediped® is not responsible for any items lost in transit. Please note that we do not accept returns after 60 days.
If you are not happy with your purchase for any reason, we will gladly accept the return of any product in its unused, original condition for a refund of the purchase price within 30 days for cash back and 60 days for store credit (reward points)of the purchase date. pediped® will not provide shipping labels for any international returns. You will be required to return your purchase using the carrier of your choice and will be responsible for the shipping back. When choosing a carrier, we recommend using a traceable delivery method. The address you will return your items to will be:
40 ORCHARD RISE
Please note that we do not accept returns after 60 days. You will be issued a refund for your returned item(s) on your original form of payment. Please allow 3-5 business days for your return to process.
Final Sale / Promotional Items
Items marked "Final Sale" are not eligible for return. Items that were awarded or free are not eligible for return.
If you have received a gift that you would like to return, the item must currently be for sale on our website and not marked "FINAL SALE" to be eligible for credit. You will receive store credit for the current selling price. If your item is eligible for a return, please create an account or sign in to an existing account, then click Returns. Store credit for gift returns does not include return shipping fees.
Returns Involving Gift Cards
Any returns on purchases made with a gift card will result in a credit being issued to the customer’s pediped® account.
If you would like to exchange your purchase for any reason, we will gladly exchange any product in its unused, original condition within 30 days of the purchase date. Please navigate to your pediped® account and process a return, as noted above, for the exchange item. Then, purchase the item for which you would like to exchange your previous purchase. No need to wait for your refund on your original purchase. As soon as we receive the exchange item in our warehouse, you will be refunded automatically on your original purchase method, thus completing the 1 for 1 exchange. Items marked "Final Sale" are not eligible for exchanges. Exchanges made after 30 days must be performed via pediped® Reward points. Exchanges will not be accepted more than 60 days after purchase.
Not completely satisfied?
We will gladly replace any defective merchandise within 90 days of purchase. Please complete this form. This is a convenient way for you to tell us about the issue without first having to return your purchase. You will be able to provide order information, photos and a brief description of the problem and will receive a response within two business days. We apologize for any inconvenience the issue may have caused you and look forward to assisting you. Thank you for taking the time to fill out this form and for your purchase.