Wholesale Policies and FAQ

Free shipping when you order 24 pairs or more!
(Restrictions apply. See below for details.)

pediped® has a very strict MSRP policy and does not allow the sale of it's product on auction sites such as eBay. Retailers who discount or sell on auction sites will not be shipped to again. Online sites that sell our product on eBay below MSRP will be actively removed by pediped®. In fairness to all its retailers, pediped® makes every effort to enforce MSRP. Please contact customerservice@pediped.com if you are unsure of the MSRP in your region.

Frequently Asked Questions

What is your lead time?
Orders typically ship within 24-72 hours. During peak shipping seasons this can extend to 1-2 weeks. We try to ship orders as soon as possible. pediped® is rarely out of stock on products and strives to keep all of its SKUs in inventory at all times.

Do you offer free shipping?
Free shipping is available for the following orders when they are placed online on our Retailer Portal.
  • pediped pre-orders: 24-pair minimum order. US, Puerto Rico, Canada, EU, and UK only.   
  • pediped in-season orders: 24-pair minimum order. US (not including AK, HI and Puerto Rico), Canada, EU and UK only.
  • Brian James pre-orders and in-season orders: 12-pair minimum order. US, Puerto Rico, Canada, EU, and UK only.

How do I become a retailer?
Please fill out our Retailer Application form to be considered. Applications are generally answered within 24-48 business hours.

Am I allowed to sell online?
A retailer must obtain approval from pediped in order to sell pediped products on their own website. pediped must review and approve in writing before any product can be listed for sale on a retailers website. pediped does not permit the selling of its products on third party websites (i.e. sites not owned by you as the retailer) such as Amazon.com or eBay. 

What is your minimum order requirement?
24 pairs for opening orders, 12 pairs for reorders. You may mix and match styles and sizes.If you have a licensed retail shop and would like to sell pediped® footwear, please complete the pediped® Retailer Application form. Our customer service department will respond within 24-48 hours. Thank you for your interest in pediped® footwear.

International Retailers:
pediped® offers the least expensive, quickest shipping and turnaround time for international customers. Orders are typically processed within 24-72 hours and are shipped via FedEx International. They arrive within 7-10 business days. All freight, duty and customs clearance charges are included in the shipping costs. This means you know exactly what you are going to pay when you place the order. You can trust that you will receive your orders as quickly as possible. pediped® only accepts Visa, Mastercard or wire transfer in advance payments to international locations. If you have further questions, please contact customerservice@pediped.com. Please fill out our International Retailer Application.